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Unless you are an internal recruiter in a business, recruiting staff either on a temporary or permanent basis can fill many people with dread. You have a critical role within the business that needs to be filled but you also have the mountain of work that makes up your own daily schedule. Although the thought of using a recruitment agency may not come easily, if you have a relationship with a trusted recruiter it can make your life a whole lot easier.

At Fiona Watson Recruitment, we make sure that we know all about your business before we start to recruit. Many of our clients use us on an exclusive basis as they know we will provide the results every time. We will provide support and feedback throughout the process whether it is for a temporary administration assistant or a Chief Financial Officer to join the Board.

As specialist recruiters we are experts in recruiting the following roles:

Executive

  • Chief Executive Officer
  • General Manager
  • Chief Operating Officer
  • Chief Financial Officer
  • Sales Director

Accountancy

  • Financial Controller
  • Finance Manager
  • Financial Accountant
  • Management Accountant
  • Financial/Business/Commercial Analyst
  • Bookkeeper
  • Accounts Payable
  • Accounts Receivable/Credit Control
  • Payroll

Office Support

  • Executive Assistants
  • Office Managers
  • Administration Officers
  • Customer Service
  • Reception

Sales & Marketing

  • Sales Manager
  • Marketing Manager
  • Communications Manager
  • Field Sales
  • Internal Sales
  • E-commerce
  • Sales Support/Administration

Information Technology (IT)

  • Analyst/Programmer
  • Database Developers and Admin
  • Helpdesk
  • Software/Hardware/Network engineers
  • Web developers

Construction/Property

  • Project Managers
  • Construction Managers
  • Architects
  • Property Managers
  • Engineers
  • Contracts Administration

The recruitment process

Like setting an agenda in a meeting, having a recruitment process in place ensures things will run smoothly.

  • First things first..

Before you even start the process, why are you recruiting? Is it to replace a resignation? A new project? To deal with business growth? The reason for a vacancy can be a good selling point when attracting candidates. This is a good time to take stock of what the role will actually be and put a job description together.

Key areas on a job description are:

  • Who will the role report to?
  • Who will report into this role?
  • Main responsibilities
  • Key performance indicators (are there specific tasks that can be measured?)
  • Required qualifications and experience
  • Type of person/Cultural fit

Work out when you want the person to start so that you have a timeline in place for the process. Do you want one or two interviews? Skills or psychological testing? Would you like to try someone on a temporary to permanent basis? What salary range are you looking to pay?

Having a clear idea of what kind of person you want will make it a lot easier when briefing your recruiter and ensure time is not wasted on unsuitable candidates and your shortlist is right first time. Making sure you know what you don’t want is just as important in getting it right. Fully informed about your perfect candidate, the recruiter will then use a variety of methods including database search, advertising and social media networking to find the most suitable candidates.

  • Shortlist

Your recruiter will go through the shortlist in detail providing a summary on suitability as each candidate has been technically interviewed and fully briefed prior to submission. You can choose to meet all of the shortlist or only one or two.

  • Interview

Set aside time to conduct the interviews keeping in mind candidates may have work commitments. This is your opportunity to promote your business to professional staff and create a good reputation in the market for future. Even the most inexperienced interviewer can appear confident and in control if they have done some preparation. Make sure you have reviewed the CV’s in detail, make notes about particular areas you would like to question further, have a copy of the job description and perhaps even a score chart so that you can compare the candidates.
Use a mixture of general and behavioural questions that are relevant to the role (IE not asking a CFO their typing speed or a receptionist what their opinion is of last year’s financial report!) End the interview by inviting the candidate to ask questions as this can give a great insight and then give them an idea of when a second interview/decision is going to be made.

Second interviews go into more depth about experience and cultural fit. You may also introduce other staff at this point or give a tour of the office.

  • Reference checks

Taking references gives a valuable insight into a candidates performance and is a great way to check work history, skills and experience. Fiona Watson Recruitment provide two thorough references from recent employers but we are happy to provide guidance on questions etc if you would like to take your own. Candidate must always give permission before referees are approached

  • Making an offer

You have chosen the candidate that you want to hire, references have been taken and now it’s time to make an offer. Your recruiter will have been providing feedback throughout the process to ensure the candidate is interested and salary expectations are in line with the role. Make a clear offer of position title, salary (including any benefits) and start date. Once a verbal offer has been accepted an employment contract gives everyone peace of mind

  • Induction

A good induction process will get new employees comfortable in their new surroundings and get them working efficiently quickly. Introduce them to everyone they will interact with, show them around the offices, go through the job description in depth pointing out deadlines etc and make sure they have a workstation, computer and passwords when they first arrive!!

  • Probation

Your recruiter will keep in touch with both you and the candidate during the settling in period to ensure everything is going smoothly. If you have any concerns, let them know straight away. A small misunderstanding can be easily dealt with or a bigger issue can be addressed whilst you are still in your replacement guarantee period.

Register a job

We endeavour to respond to every job request within two hours.

If you have an urgent need, please call on 0415 656064

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